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Praise for the Facilitator of TRUSTED
from leaders around the nation…
  • Chin’s workshop equipped me with tools that have increased my growth as a leader exponentially.

    Chin’s workshop equipped me with tools that have increased my growth as a leader exponentially.  She helped me to define/understand my own personality, making me aware of what behaviors I resulted to in times of stress. There was also a focus on seeking to understand the personalities and tendencies of my team members. This has helped me with situational management and understanding the benefits of an empathetic approach. Chin’s workshop enhanced my team building abilities, raising my understanding of multifaceted team dynamics. Overall it was the enhanced awareness that I benefited from the most. I have changed the way I process and respond to multiple workplace curveballs that are thrown at me daily. I am more confident, composed and professionally positioned to lead and I attribute this to not only the course material, but also the effective way the material was delivered.   Chin is amazing!

    Anthony Gardner Business Unit Operations Manager - Houston, TX
  • Her teaching strategies and techniques help the information "stick"...

    Chin exudes positive energy and has the ability to communicate material in a way to keep the audience active and engaged.  Chin's passion of learning and leadership fosters her audience to think objectively about themselves.  Her teaching strategies and techniques help the information "stick" which is such an important objective when attending a training session.  I obtained practical and lasting knowledge of the material thanks to Chin.

    Cathy Dillard Administration Manager - Atlanta, GA
  • Chin brings a positive energy that is infectious and inspiring.

    The main thing that I learned is that truly listening without thinking of what your response will be is inherently important when leading your team.  Making decisions requires input from many people and then making the best decision even if it is not what you wanted is good leadership.   Chin brings a positive energy that is infectious and inspiring.  She is a great teacher and motivator.

    Matthew Reynolds Operational Manager - Huntsville, AL
  • Chin's ability to gently question someone to seek further meaning and evaluate their own thought process, allows growth and aha moments

    Chin takes the time to personally introduce herself to each participant before starting a program thus enabling trust to be formed right from the beginning. Her ability to focus her undivided attention when someone is giving their opinion or sharing feedback provides a feeling of a safe and non judgmental environment. Chin's ability to gently question someone to seek further meaning and evaluate their own thought process, allows growth and aha moments that bring greater learning to a participant. Chin just simply has a way of transferring knowledge in an engaging and empowering way and this is why I truly appreciate her facilitation style and would recommend her without any hesitation!

    Anita Gouveia Learning & Organizational Development Manager - Toronto, ON Canada
  • I truly appreciated that Chin took her time to really listen...

    Chin was able to deal with the different personalities, approaches to issues, and time management of the topics. I truly appreciated that Chin took her time to really listen and thought about how to constructively give advice for enhancing my leadership and management skills.

    Monica Booker Business Unit Special Accounts Manager - Atlanta, GA
  • Chin has a way to help you to first better understand yourself by posing questions, not directions for your own self discovery. She then provides tools to help you begin understanding others.

    I have been fortunate to have attended a few of Chin's workshops. Chin has a way to help you to first better understand yourself by posing questions, not directions for your own self discovery. She then provides tools to help you begin understanding others. It is absolutely amazing the way Chin gets you to be truly absorbed in the discussions and excercises, you actually want to participate. I honestly can not say enough good things about Mrs. Osuagwu and her abilities as a true teacher and leader.

    Tony Cook Head Of Operations - Collinsville, Oklahoma
  • She challenged me to dig deep into myself as a leader.

    When you attend a workshop facilitated by Chin you know that you are being pushed to learn, contribute to your highest potential and take your knowledge to the next level of implementation. As a training and development professional, I didn't think that I would be challenged in the latest workshop that Chin facilitated. I was so wrong. She challenged me to dig deep into myself as a leader and develop a plan to complete the objectives of the training. Chin also holds all members of the workshop accountable for their actions. Whether it is timely breaks or full participation by all members, you know what to do in order to be successful in the workshop. She also makes it a point to understand as quickly as possible each person's learning style and adjust the training to that style. She engages all and draws a group of disparate individuals into a cohesive team. If you need a workshop to be successful, Chin is the person to rely on!

    Barbara Schultz District Head of Human Resources - Secaucus, NJ
  • Her training sessions are interactive, fast moving and fun.  Highly recommend her!

    Chin is an amazing trainer.  She does an excellent job presenting the information, providing examples and ensuring that everybody in the group understands the material and feels comfortable with what they have learned to take it back to work and put the information/skills to good use.  Her training sessions are interactive, fast moving and fun.  Highly recommend her!

    Alicia Chavez Orlando Head of Air Freight - Orlando, FL
  • I can honestly say this leadership course was one of the most enjoyable and valuable courses I've taken.

    I attended a workshop facilitated by Chin. I can honestly say this leadership course was one of the most enjoyable and valuable courses I've taken. I review the course materials quite often and have learned how to allocate my time efficiently. I enjoyed and learned so much from the expansive discussion and came away from the workshop with more confidence in applying the lessons learned to everyday life, both at work and home. Chin provided insights and tools that I will continue to re-visit and apply throughout my career and home life.

    Angela Ennis Operations Supervisor - Huntsville, AL
  • Often after a leadership course you are inclined to forget 90%,  if not all of it, but Chin's approach to training made it relevant to the point that I refer back to it often..

    Attending Chin's leadership workshop highlighted many of my weaknesses that I wasn't aware of.  One big weakness was my lack of ability to delegate.  I thought I had to do it all but that was incorrect.  I now entrust and expect my team to do more, which allows me more time to concentrate on the strategic issues at hand.   Chin challenged us every step of the way and she was honest with us.  This was important because we knew she wanted us to get the most out of the training.  Some trainers just have one purpose and that is to get through the training, Chin actually wants us to get something out of the training.  There were many lessons in my training that I review to this day concerning the dynamics of a team and my management type.  Also, the action plan I made in this training is still relevant today.  Often after a leadership course you are inclined to forget 90% , if not all of it, but Chin's approach to training made it relevant to the point that I refer back to it often as well as keep the manuals in arms reach.  Chin is the best trainer I've ever had the pleasure to work with.

    Tina Bailey Country HR Services Manager - Morristown, NJ
  • What I appreciate most about the workshop with Chin is the focus I gained as a leader.

    This training has empowered me to discover and understand my leadership qualities. I have been able to apply the practical lessons learned and have continued to grow since the training with Chin. I now realize that effective leadership not only lies in assuming the responsibilities specific to my position, but also in the ability to help my company progress through the growth of my team. What I appreciate most about the workshop with Chin is the focus I gained as a leader. Chin did a phenomenal job facilitating. She not only teaches leaderships skills, she also models it, in a great way. The workshop was structured and challenged my thinking in a creative way.

    Wendel Middlebrooks Export Warehouse Supervisor - Atlanta, GA
  • Once you leave her training, you have full understanding of the material being taught and you can't help but feel like you've made a friend for life in Chin.

    Chin is a true professional. She reaches across all learning styles to ensure all participants are partaking during the training making one feel comfortable and at ease. She is able to pull the room back into focus when thoughts and ideas get scattered away. Once you leave her training, you have full understanding of the material being taught and you can't help but feel like you've made a friend for life in Chin.

    Lorena Pineira Sea Freight Pricing Desk Manager
  • She was able to connect on a one to one basis with each trainee which made the training memorable and useful.

    I found Chin to be one of the best facilitators I have had the pleasure to work with. She kept the training interesting and engaging, while getting the group to think of the overall purpose. She was able to connect on a one to one basis with each trainee which made the training memorable and useful. The training which Chin led was over a 3 month period, where I learned skills which I utilize in my daily interactions with my team and colleagues. I look forward to the next opportunity I have to participate in one of her future workshops.

    James Squitieri East District Sales Manager - Edison, NJ
  • I became a better version of myself, thanks to the coaching received by Chin.

    Working for several consecutive weeks with Chin has had a very positive impact on my relationships with my team and peers.  Especially with my team, the relationships have developed very positively. I became a better version of myself, thanks to the coaching received by Chin.

    Stefan Kopmann Vice-President/Business Unit Manager - Miami, FL
  • She has a knack for stripping away preconceptions...to encourage the building of individual leadership traits from a clean foundation.

    It is quite obvious that Chin has a passion for what she does and takes great joy in seeing the development of her participants rise to the top! She has a knack for stripping away preconceptions in order to encourage the building of individual leadership traits from a clean foundation. One quality that I greatly admire in Chin is her ability to identify and nurture each individual in a group setting. You get a sense of one on one coaching even when you are participating as a team. I highly recommend Chin and her program for anyone looking to elevate their career to a leadership role or for those leaders that want to go to the next level!

    Jimmy Cahill Customs Services Manager - Huntsville, AL
  • Chin is very encouraging...I am a better manager after attending her workshop.

    Chin is very encouraging. She has such an engaging presence. I enjoyed her training and feel I am a better manager after attending her workshop.

    Nancy Quirk Business Unit Customs Clearance Manager - Dallas, TX
  • Chin does a phenomenal job at intelligently exposing internal leadership attributes not always known or acknowledged by the individual...

    Chin does a phenomenal job at intelligently exposing internal leadership attributes not always known or acknowledged by the individual prior to the training.  She is incredibly gifted at motivating interest in self analysis in areas that otherwise are difficult to recognize as an individual.  Her style is natural and free-flowing making it interesting for individuals from all walks of life.  The list of positive comments for Chin's workshop and her style is never ending.

    Yadira Cox Air Freight Manager - Dallas, TX
  • ...she'll step in with just the right amount of gentle prodding to get us unstuck from whatever mental or emotional block may be holding us back.

    I really appreciate the way Chinwe allows participants to feel as if they are growing and developing through self-awareness/analysis.  Chinwe doesn't micromanage the process, she guides you through layers of self-discovery. If you're not sure what the "answer" is, or even how to express what it is you're trying to convey, she won't immediately step in. In fact, Chinwe may remain totally silent and just continue to look at you knowing that you haven't dug deep enough. If the silence becomes too much, she'll step in with just the right amount of gentle prodding to get us unstuck from whatever mental or emotional block may be holding us back. It moves you out of your comfort zone, and that's where the true personal growth occurs.

    Ron Draper Global Import Supervisor; Licensed Customs Broker - Chicago, IL
  • If questions arise Chin always has an answer or will find one!

    Chin makes 100% sure that the entire group understands what the lesson is about and has multiple examples to share. If questions arise Chin always has an answer or will find one!

    Todd Sharp Import Manager - Huntsville, AL
  • Chin's unique communication skills include breaking down the issues and problems at hand, one by one, to come up with a solution step by step.

    Chin's unique communication skills include breaking down the issues and problems at hand, one by one, to come up with a solution step by step. She also kept us accountable to implementing the discussed solutions, which included setting goals with milestones to track our progress with ourselves and our team members. It was truly a pleasure to learn from Chin and I would recommend her as a coach. Thank you.

    Vincenzo Bozzo Transatlantic Trade Lane Manager - Mississauga, Ontario
  • She also challenged me personally to act out scenarios I faced at work and showed me how to deal with them one on one.

    I attended several workshops given by Chin, one being Leadership, and I found the overall approach to the course very interesting and was full of actual scenarios I had to deal with on a daily basis as a Supervisor. These scenarios increased my confidence and I was able to challenge my staff to participate in group discussions and brainstorming sessions, where we found solutions for various department situations.   She also challenged me personally to act out scenarios I faced at work and showed me how to deal with them one on one.   The courses are very interesting and captivate your attention. It's also filled with fun and group games to teach you how to respect each others decisions and work together as a group to achieve the final goal >>success.

    Lourdes Desouza Supervisor - Business Validation Ocean Import - Montreal, QC Canada
  • ...Chin does a wonderful job of integrating her true self into the training group, getting to know the participants on a genuine level...

    In addition to having a deep and real-world understanding of the training material, Chin does a wonderful job of integrating her true self into the training group, getting to know the participants on a genuine level, and then bringing the training material forth in that environment which makes for a truly enriching experience.

    Chris Longua Director, Corporate Credit - Tewksbury, NJ
  • She is an excellent speaker, and even a better listener. I truly valued the time spent with Chin and what I learned.
    I am able to apply much of what I learned in my
    day-to-day work to this day.

    Chin knew the subject matter very well. She tactfully guided the sessions and leaders through each module. She let the group engage in the learning, and at the end of each session had a debriefing that made sure each individual not only understood the focus of the session, but took personal ownership of the learning. She asked each individual for a key takeaway to ensure each of us had an opportunity to speak, it also allowed her to check the engagement of each leader. My group had 3 different week-long sessions and each session focused on a different topic. At the end of the last session, Chin demonstrated and made us realize how each of the sessions really tied together, in order to provide us a well-rounded view of leadership. She is an excellent speaker, and even a better listener. I truly valued the time spent with Chin and what I learned. I am able to apply much of what I learned in my day-to-day work to this day.

    Mike Debelak Head of Air Freight USA West - Los Angeles, CA
  • ...As I said before an experience worth having.

    Attending a development workshop with Chinwe is a very pleasant experience.  Chinwe is an excellent presenter and facilitator.  The material selected on her workshops is always interesting and Chin definitely drives the learning points across very clearly.   As I said before an experience worth having.

    Mauricio Gutierrez Business Unit Aerospace Manager - Miami, FL
  • Chin provides excellent leadership training...that empower participants with great tools to exert true leadership.

    Chin provides excellent leadership training, in a didactic way with relevant and specific topics that empower participants with great tools to exert true leadership. Each participant discovers in detail, what his or her own leadership profile is and how to enhance strengths and eliminate weaknesses. She also shows you how to lead a group of colleagues efficiently and how to eliminate barriers in communication with internal and external clients. I have no doubt that a lot of people out there would be interested and delighted to take advantage of any leadership workshop facilitated by Chin.

    Hugo Diaz Warehouse Manager - San Diego, CA
  • Chin is a fantastic instructor. She is able to inspire a room full of people with different personalities to come together and communicate in various ways.

    Chin is a fantastic instructor. She is able to inspire a room full of people with different personalities to come together and communicate in various ways. Communication is a very important part of what is done on a day to day basis. Through her class she helps open up many different avenues that allow you to communicate in a intelligent and professional manner. Through this communication, she teaches how teamwork is an important part of the everyday work life. Chin's class helped me in understanding people and how they work. Teaching people to lead, helps influence those around you.

    Mike Young Portfolio Manager - Houston, TX
  • Chin's coaching sessions were very informative...
    I really came out of these sessions with a renewed sense of drive...

    Chin's coaching sessions were very informative and opened my eyes to critical techniques that a manager/supervisor could use to help the employee gain a better understanding of their job and grow more complete in their job. These coaching techniques helped in the overall morale of my department. My employees felt more comfortable in talking over issues and the troubles they may be experiencing throughout their day. I really came out of these sessions with a renewed sense of drive as a supervisor and I feel my employees are benefiting from it as well.

    Nathan Ennis Export Supervisor HSV Gateway - Huntsville, AL
  • Her course has assisted me in becoming aware of myself, how I want to lead, and who I am as a leader!

    I have taken many training programs throughout my career, but courses with Chin have been by far the most effective and fun! Chin truly creates an environment which allows honest interactive dialogue to occur between all participants which then breeds a high level of engagement. Her course has assisted me in becoming aware of myself, how I want to lead, and who I am as a leader! Without a doubt, it definitely enhanced my leadership toolbox!

    Carrie Leon Business Unit Manager - Charlotte, NC
  • Chinwe challenged my way of thinking and allowed my decision making process to become broader.

    My overall growth from Chinwe was very simple but yet complex. Chinwe challenged my way of thinking and allowed my decision making process to become broader. I respect her talents and leadership. I would absolutely recommend her classes for anyone looking for self growth!

    Tony Mastraieni Vice-President/Business Unit Manager - Sylvania Ohio
  • I have attended many seminars and workshops and Chin was able to impress me much more than others.

    I have attended many seminars and workshops and Chin was able to impress me much more than others. She has a friendly but still demanding personality. She keeps the group and individual in the group engaged. She is well prepared and flexible to adjust her program to the needs of the learner.

    Markus Machers Managing Director - Chicago, IL
  • Her coaching method made it very easy to follow and stay "at the edge of your seat" during each workshop. Chin has a true gift for what she does...

    I truly admired how Chin engaged each and every participant during each workshop. It was really amazing how Chin made it a point to know every single person's name. Her coaching method made it very easy to follow and stay "at the edge of your seat" during each workshop. You can notice right away that Chin has a true gift for what she does, as she does it extremely well. I would love to take any other workshop she offers. Chin does what she loves and loves what she does. Thank YOU Chin!

    Manuel Salazar Managing Director - McAllen, Texas
  • Chin does an excellent job of creating energy and engaging... I left the workshops with a clearer understanding of myself, my role and my responsibilities to my staff.

    Chin does an excellent job of creating energy and engaging all of the participants.  I enjoyed hearing the perspectives of peers stationed all across the U.S. and building relationships based on common experiences.  It always puts a smile on my face when I think of our workshops and appreciate the opportunity to attend the workshops.  I left the workshops with a clearer understanding of myself, my role and my responsibilities to my staff.

    Norman Harris Customs Services Manager - Los Angeles, CA
  • Chin has the ability to create an environment which allows you to be honest with yourself.

    Chin has the ability to create an environment which allows you to be honest with yourself.  Giving you the ability to self reflect and analyze your true strengths and weaknesses, creating an environment where self evaluation is not intimidating.  This has truly helped me better understand how to better deal with certain leadership situations, to obtain a positive outcome.

    Joe Taurasi Business Unit Head of Sales - Mississauga, Ontario Canada
  • I found that her unique style of questioning and motivation enabled her students to uncover their strengths and to view situations in alternative lights...

    I had the opportunity to attend one of Chin's workshops which focused on leadership.   I found that her unique style of questioning and motivation enabled her students to uncover their strengths and view situations in alternative lights so that they can understand the entire context and how best to respond.   In addition, her coaching showed us the benefits of perseverance, all in a relaxed environment which allowed us to open up.

    Patrick Donalds Senior Business Development - Niagara Falls, Ontario, Canada
  • The focus was on self, company, and employees and the lessons learned helped me greatly in my managerial career as I moved from individual contributor to people leader.

    I had the pleasure of attending three separate week long sessions facilitated by Chin.  I was relatively new to my role as a manager and the first week was expecting days filled with power points about leadership.  I was pleasantly surprised as Chin was able to keep our group alert and invested in the material.  She was engaging and challenging and I looked forward to every session.   There was intense competition and great team work.  The focus was on self, company, and employees and the lessons learned helped me greatly in my managerial career as I moved from individual contributor to people leader.

    Brad Whitson Senior Strategic Operations Manager - Nashville, TN
This Pathway to Being a Rock-Solid Leader Closes on April 6, 2018 9:00 PM EST/ 6:00 PM PST
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